Latest customer reviews

From customers, and from around the web with the source linked.

Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.

“Renewal price! Same as most people here. SiteGround was $2.99/mo for the first 12 months and renewed at $17.99. I moved to Hetzner as renewal there is what i signed up for originally.”
negativerenewal price hikeexpensive

Started building a site on Bluehost, went another way, and found cancelling hard: no online option, and customer service kept questioning the reason for more than 15 minutes.

“I ended up going with another method and attempting to cancel is pretty difficult. There is no way to easily do it online....they make you go to customer service where they keep asking your questions about why.”
negativehard to cancelpoor support

Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.

“and the additional services and streamlined control panel are good for business owners and their office administrators. I manage ~150 client sites on SiteGround and rarely have to contact their support at all.”
positiveeasy to usereliable

Hosts about 418 WordPress sites for work on a SiteGround server; sites keep going offline and SiteGround blames the uptime monitoring tools, which the poster disputes.

“At work, we currently use SiteGround for hosting WordPress websites. We've had issues with using UpTimeRobot and mySitesGuru monitoring tools, it keeps on taking the websites down.”
negativeoutagespoor support

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Found SiteGround middling: better than Bluehost and worse than Kinsta, with pricing that matches that middle position.

“My experience is that it was decidedly mid. Better than Bluehost, worse than Kinsta. I think the pricing reflects that pretty well honestly.”
mixed

Runs everything on OVHcloud EU VPS instances; availability can be limited, but they are much cheaper than Hetzner for similar specs.

“I’m running everything on OVHcloud. They offer EU-based VPS instances, although availability can be somewhat limited. They’re also significantly cheaper than Hetzner, with their VPS-3 coming in at well under €20 per month.”
positivegreat value

Briefly tried Kinsta and was unimpressed: the PHP worker limit made an optimized WooCommerce store struggle, and one yearly sales report made the site inaccessible.

“a very optimized woo store I manage that runs extremely fast on a vps didnt run well on Kinsta. Simply running a year sales report caused the php limit to be hit”
negativeslowresource limits

Several of their sites on Kinsta's London data centre were down for hours while waiting for Kinsta's engineers to explain the outage.

“I've a couple of sites that have been down for a few hours now. Apparently it's not Cloudflare related but still awaiting an announcement from their engineers. Anyone else having a problem?”
negativeoutages

Bought an OVH VPS at a very good price, but the account was banned without explanation and support was terrible, leaving two days to move a web app elsewhere.

“I bought a VPS from OVH. The price is very good, but the problem is they ban account without any consideration and the support is very very terrible.”
negativepoor supportgreat value

Very happy with SiteGround: one yearly plan covers 10–20 sites with unlimited mailboxes, the interface is easy and real people answer for troubleshooting.

“I’ve been very happy with siteground. A 300$ per year plan will cover 10-20 sites with unlimited email boxes and easy interface for all your tools even real people for troubleshooting”
positiveeasy to usehelpful support

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