7,621 reviews from customers, Reddit, and YouTube, ranked by what people actually say.
From customers, and from around the web with the source linked.
Opened tickets about mail providers not receiving their custom domain emails and a billing issue; nine days later neither was resolved, and authenticated mail was still landing in spam.
“lodged a few tickets about mail providers not receiving my custom domain emails now, some 9 days ago and they still haven't been sorted out”
Has run a VPS on Leaseweb infrastructure through a reseller and reports no problems with it.
“using one of their vps from their reseller and never had an issue”
Hosts with both Linode and Hetzner. Finds Hetzner cloud locations often full, so adding new servers can take months, and notes Hetzner has begun raising prices.
“In the cloud machines, I try to add new ones and Hetzner is full, it usually takes a few months to get a new server”
Hit a ghost keyboard input problem installing an OS through Hetzner's KVM on a dedicated server. Support swapped the KVM, which partly fixed it, though a USB image error remained and they finished the install another way.
“they change the KVM, not show the installation grub, but at least let the menu time run without being interrupted”
Has been a Leaseweb customer since 2019. Finds it never the cheapest but consistently better on support response and assistance, which matters for their business.
“Been paying Leaseweb since 2019.. It's never cheaper but it's always better in support response and assistance”
Says Leaseweb is raising prices and that support is poor, and is migrating away from it.
“Lease web is increasing prices and support is shit. Check out r/hosting”
A couple of years on Proton and it has been fine.
“been using proton for a couple years now and its been fine.”
Very happy with Fastmail, with many domains to choose from and masked email used often.
“I'm very happy with Fastmail - they have a lot of domains to choose from, and a masked-email feature I use a lot.”
Moved from Proton and Tuta to mailbox.org with a custom domain; fine for years apart from clunky interfaces.
“I switched from both proton and Tuta to just mailbox with a custom domain I own. I prefer the convenience of being able to use thunderbird or what ever mail”
Found Tuta support extremely bad: overcharged, a support post unapproved, and three days for an answer, so they deleted the account.
“Tuta's customer support is extremely bad, my entire experience was stressful, and it felt like a very inhospitable service. They literally overcharged me, didn't approve my support post on the”
Has been a Fastmail customer for about five years and is very satisfied overall, praising its support documentation and noting it was easy to reach support the three times they needed it, while not always agreeing with its decisions.
“Fastmail customer for about 5 years and I'm extremely satisfied as a customer overall.”
Has used DigitalOcean for years, finds it very reliable and has never needed to contact support because it has always just worked.
“used digital ocean for years, been very reliable and I've never needed to contact support as it's always just worked.”
Picked Zoho over Fastmail for a first custom domain because it was cheaper and after two years has no reason to move.
“Two years later, so far, so good. I haven't found a reason to move”
Left Tuta for mailbox.org and likes it, with third-party app support and a custom domain.
“I swapped to Mailbox dot org and really like it. I don't use the office suite or anything except mail, calendar, and I put RSS feeds on my dash, which is a nice feature.”
Tuta blocked two paid accounts and one free account, and their card could not be used on a new account without emailing support.
“Tuta blocked two of my paid accounts, my payment card cannot be used on a new account unless I email them again again again and they blocked one free account. Reliable, not at all, encrypted, yes”
Set up Fastmail on a new domain over a weekend; easy and everything works great.
“bought a domain over the weekend and setuo fast mail. It was easy and everything works great.”
Four years on mailbox.org without issues, but support could not fix downgrade errors over three weeks.
“Mailbox was good to me for the 4 years I used it and never had an issue...until I had an issue an needed help.”
Moved from Proton to Tuta and really likes it.
“I went to tuta from proton and I really like it here tbh”
Uses mailbox.org with a custom domain; does not love the interface and has heard of sent mail landing in spam, but incoming mail is fine.
“Same here. I don't love the mailbox.org interface, but I never really see it. I heard of some people having problems with sent mail going to the recipient's spam, but”
A couple of years on Tuta; works great apart from a weak spam filter.
“I have been using it for a couple years now and other than a weak spam filter it works great.”
Enjoys Tuta though the UI is disliked by some and third-party clients are unsupported.
“I'm using Tuta and really enjoying it, but it seems like some people really do not like the UI, and it doesn't help that it can't be used with third party email clients like Thunderbird.”
They run their 8-person agency's tooling on 2 cheap VPS managed through Coolify and call it one of their favourite tools, handling deployments and infrastructure. They have also moved client workloads from AWS and Vercel to it.
“Probably one of my favourite tools in this entire setup. Handles our application deployments, infrastructure and makes managing multiple services ridiculously easy.”
Has been with Hosting.com for about five years on a reseller plan and is leaving after three price increases in a single year, the plan renaming and going from $39.60 to $48.60 a month. Says he was not told the amounts in advance and found out only when charged; he cancelled and is moving elsewhere.
“They've increased my price 3 times this year! Starting on March 24, 2026 my price for their "Kickstart Reseller" had a name change to "Reseller 25" and a price increase to $39.60.”
Is moving a 100-site plan away from Nexcess after a year of decline: the price rose from $638 to $849 a month with no added benefits, PHP patching took over a day with little communication, and the included CDN and automatic updates did not work reliably. Says the speeds are still great but would not recommend it.
“Nexcess was the last of all web hosts I am aware of to patch the most recent PHP vulnerabilities. Took over a day with little to no communication.”